Contact.
Email is the primary channel. For urgent harm-minimisation support contact Gambling Help Online on 1800 858 858 at any time.
Channels
- Support: support@playwestbets.com
- Complaints: complaints@playwestbets.com
- Privacy: privacy@playwestbets.com
- Accessibility: accessibility@playwestbets.com
- Integrity: integrity@playwestbets.com
Hours of operation
Email is the primary channel. Replies are issued during Australian business hours (Monday to Friday, 9:00 am to 5:00 pm AWST, which is 11:00 am to 7:00 pm AEST or 12:00 pm to 8:00 pm AEDT), excluding Western Australian public holidays. For urgent harm-minimisation support, contact Gambling Help Online on 1800 858 858 at any time.
Postal
PLAYWEST PTY LTD, 70 Grandstand Road, ASCOT WA 6104.
Regulator
Wagering activity is regulated by the Victorian Gambling and Casino Control Commission (VGCCC). Operator licence number VIC-BM-2022-0661.
Operated by PLAYWEST PTY LTD (ABN 45 603 866 388 · ACN 603 866 388). Sports Bookmaker Licence VIC-BM-2022-0661 granted by the Victorian Gambling and Casino Control Commission. Registered office: 70 Grandstand Road, ASCOT WA 6104. Contact: support@playwestbets.com.