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Account holders only. New customers, open an account. Account opening requires identity verification under the AML/CTF Act 2006 (Cth) before any wager is accepted.

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Forgot your password? Enter your account email and we send a single-use, time-limited reset link. Follow the link to set a new password. At your next sign-in you may be asked to complete an identity re-verification step where risk-based AML/CTF triggers apply.

Multi-factor authentication (MFA) is required for sensitive account actions, including password changes, withdrawals and payment-method updates.

Accounts are temporarily locked after repeated failed sign-in attempts. If your account is locked, contact support@playwestbets.com.

Sign-in attempts are checked against the National Self-Exclusion Register (BetStop). Accounts of registered individuals cannot be accessed for the duration of their registration.

Sign-in credentials and identity data are processed under our Privacy Policy and in accordance with the Privacy Act 1988 (Cth).

Operated by PLAYWEST PTY LTD (ABN 45 603 866 388 · ACN 603 866 388). Sports Bookmaker Licence VIC-BM-2022-0661 granted by the Victorian Gambling and Casino Control Commission. Registered office: 70 Grandstand Road, ASCOT WA 6104. Contact: support@playwestbets.com.